As standard the delivery of new equipment, will be made to the threshold of your premises. However these units can be very heavy so please talk to us about delivery and situation options. We would recommend prior discussion regarding logistics of implementation e.g. door widths, power supply requirements, steps, etc.
If your delivery is a used item from our warehouse we will normally deliver and install for you ( within a range of 100 miles from our depots) Again, the more discussion about the removal of old equipment and installing of new the better. In complex situation a site survey is recommended.
Yes. We work with a trusted partner to provide installation, servicing and maintenance of refrigeration equipment. Please contact us to discuss your needs.
Obviously the further you are from the South East the more difficult it is to undertake the installation ourselves but we can often recommend a local company.
We will need to know more but, if it is good quality and in working order, then we will consider it, this is often beneficial to both parties especially when we can view your equipment prior to making your purchase.
Yes. We have some units that we can make available for short and long term hire periods. Units such as refrigerated counters, multi-decks, refrigerated trailers, ice makers and glass door displays all are available Please contact us for more details.
Yes. Unlike other online sales only companies, we can provide a turnkey service from design to implementation. For more details please contact us.
This service is normally offered within the South East.
Several things must be addressed, such as:
- How long do I want the equipment to last?
- How much do I want to spend?
- Display/storage area required and method of merchandising
- Availability and price of parts
- All refrigeration generates heat so how much and what can I do to minimise effect?
- Legislation on gases and how it affects me
- Running costs
A frequently asked question but rarely explained
You have to consider: How is the equipment going to be delivered?/ dropped off?/ who is going to install?/ the age of the item/ how much use has it had?/ has sit been regularly serviced? All of these factors affect the price of the equipment.
As an example two fridges of the same model and age will vary in price. If one was located on a garage forecourt, opened once a day and used for storing milk, the other was opened many times a day and located in a hot restaurant kitchen.
It appears obvious but it is like buying a car knowledge is everything.
So please consider all factors and base your decision NOT SOLELY ON THE PRICE.
A condenser is the radiator type fins present on all types of refrigeration. When this is blocked or partially blocked then no air can get through meaning the compresor works harder and harder to achieve the same temperature.
The result is that more ELECTRICITY is USED and this is often the cause of compresor failure.
Brush out or blow out using a high pressure blower or better still HAVE A MAINTENANCE CONTRACT.
Always read the small print! Most online companies offer a manufacturers warranty which means either parts only or with labour. If the labour is offered, it is at their discretion as to how long it will take to repair. In the summer, this may take a long time as they are calling on outside companies for their repair work, who are often busy with their own workload.
IF A CONDENSER IS BLOCKED IT INVALIDATES ANY WARRANTY. This is fact. It is the customers responsibility to keep equipment clean or have a service contract.
Beware long guarantees, these are either insurance cover or based on expensive maintenance being upheld. In our opinion finding a good local company to look after your equipment is always the best way.
All used equipment is fully checked and serviced and as a rule will have a six month warranty. If in the South East this will include labour. Outside of this area, for obvious reasons you will have a six month parts guarantee but will be expected to pay your own labour. This will be reflected in the initial sales price and is explained at the time of sale.
For some older or cheaper items a three month warranty will be offered.
Probably the most important decision to make, especially for the shopkeeper who has a lot of refrigeration in one area eg. a butcher or a convenience store .
Integral or plug-in refrigeration gives off heat and where several items of refrigeration are present this will build up, making refrigeration work harder. This will result in more noise, greater electricity usage, higher chance of breakdowns and therefore either extraction or airconditioning are often required to successfully maintain a working environment.
On the plus side – integral is often cheaper to buy, easier to change or move around and a good short term solution.
Remote refrigeration is best suited for larger pieces of equipment . Here the motor, or as it is called the condensing unit is purchased separately and piped to the item to be refrigerated . This requires an engineer and a separate decision as to where the outside condensing unit is to sited. Considerations are noise, heat, visibility and of course proximity to ‘your neighbours’.
This is invariably more expensive to purchase. It will use larger compressors dictated by the distance from the inside unit to the outside location . Once installed is not easy to move or remove.
On the plus side – no noise in the shop, cheaper pro rata running costs and a more pleasant working environment.